Please read these Terms and Conditions ("Terms") carefully before using the Roma Pets website (the "Service"), operated by Roma Pets ("we", "us", or "our"). By accessing or using our website, you agree to be bound by these Terms. These Terms apply to all visitors, users, and customers of our Service. If you do not agree with any part of these Terms, you must not use our website.
This website is intended for personal shopping of pet-related products only.
Roma Pets offers pet-related products including but not limited to:
We aim to ensure all product descriptions, images, and pricing are accurate. However, minor variations may occur.
When you place an order on Roma Pets, you agree that:
Reasons for cancellation may include:
If an order is canceled after payment, a refund will be processed where applicable.
We may accept various payment methods including online card payments and other available checkout options.
All payments must be completed in full before orders are processed and shipped.
We aim to deliver orders as quickly as possible across Bahrain.
Roma Pets is not responsible for delays caused by courier services or external factors.
All sales are generally final once an order is confirmed
Orders cannot be cancelled once processing has started
Refunds are only issued in cases of:
Exchanges are only accepted if:
To request an exchange, customers must contact us within a reasonable time after receiving the order.
Products must be returned in their original condition where applicable.
We constantly update our inventory, but:
We reserve the right to update or correct product information at any time.
Customers are responsible for ensuring that products purchased are suitable for their pets.
Roma Pets is not liable for any adverse reactions caused by misuse or incorrect feeding/usage of products.
Roma Pets reserves the right to update or modify these Terms at any time. Continued use of the website after changes means you accept the updated Terms.
