Terms and Conditions – Roma Pets

This website is intended for personal shopping of pet-related products only.

Roma Pets offers pet-related products including but not limited to:

• Pet food
• Pet treats
• Accessories and supplies

We aim to ensure all product descriptions, images, and pricing are accurate. However, minor variations may occur.

When you place an order on Roma Pets, you agree that:

• All information provided is accurate and complete
• You are authorized to use the payment method used for the purchase
• We reserve the right to accept, refuse, or cancel any order at our discretion

Reasons for cancellation may include:

• Product unavailability
• Pricing or listing errors
• Suspicious or fraudulent activity

If an order is canceled after payment, a refund will be processed where applicable.

We may accept various payment methods including online card payments and other available checkout options.

All payments must be completed in full before orders are processed and shipped.

We aim to deliver orders as quickly as possible across Bahrain.

• Delivery times may vary depending on location and product availability
• Delays may occur due to circumstances beyond our control
• Shipping fees (if applicable) will be shown at checkout

Roma Pets is not responsible for delays caused by courier services or external factors.

Refunds are only issued in cases of:

• Wrong item delivered
• Damaged or defective products
• Order cancellation approved by Roma Pets

Exchanges are only accepted if:

• The product is defective
• The item received is incorrect

To request an exchange, customers must contact us within a reasonable time after receiving the order.

Products must be returned in their original condition where applicable.

We constantly update our inventory, but:

• Products may become out of stock without prior notice
• Prices and availability may change at any time
• We are not responsible for typographical errors or incorrect listings

We reserve the right to update or correct product information at any time.

Roma Pets reserves the right to update or modify these Terms at any time. Continued use of the website after changes means you accept the updated Terms.